Chatbots
Power Apps
WestJet shares how Power Virtual Agents enable self service discovery on SharePoint Online
Lisa Eyamie from WestJet joined Customer Tech Talks to share how using Power Virtual Agents enabled them to stand up a chat bot to connect staff to the resources and knowledge stored in their SharePoint online environment. Reference Links: WestJet Case Study: https://aka.ms/PowerPlatform/WestJet Explore Power Virtual Agents: https://aka.ms/ExplorePVA Power Virtual Agent Resources: https://aka.ms/PVA-Resources
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AI
Guest Post
Driving Customers? How Much is AI Playing a Part?
The following is a guest post by Ashley Halsey. While artificial intelligence (AI) has taken off dramatically over the last few years and can now pretty much be found in any industry or niche of business from scientific applications to causal smartphone apps that can do practically anything you care to name. However, how has […]
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