Chatbots

Chatbots

Proactive, Always-on Service in Dynamics 365 with Chatbots, IVA, and IoT

Microsoft Mechanics shows you how to set up a proactive and always-on service organization with Dynamics 365, from self–service automated actions using intelligent and conversational chatbots and IoT, to high touch customer agent and frontline technician support. Expert Deanna Sparks joins host Jeremy Chapman to share how to combine automation, intelligence and live personnel engagement […]

Read More
Top Python Libraries For Chatbot Development
Natural Language Processing Python

Top 6 Python Libraries For Chatbot Development

Chatbots are the opportunity of the decade to revolutionize customer interaction. They leverage the power of natural language processing to create a (hopefully) seamless experience to back end systems and processes — surfacing a 24/7 interface to any enterprise. Conversational AI serves as a bridge between machine and human interaction. The demand for this technology […]

Read More
Natural Language Processing

Rise of the Chatbots (Again?)

In this Data Point, Frank points out that chatbots are in demand again. Press the play button below to listen here or visit the show page at DataDriven.tv.

Read More
AI

Azure Bot Service Introduction

Azure 4 Everyone explains how to use the Azure Bot Service and Bot Frameworkto build, test, deploy, and manage intelligent bots all in one place. Next steps for you after watching the video 1. Azure Bot Service documentation https://azure.microsoft.com/en-us/services/bot-service/ 2. Adding AI to chatbot with LUIS https://azure.microsoft.com/en-us/services/cognitive-services/language-understanding-intelligent-service/ https://docs.microsoft.com/en-us/azure/cognitive-services/luis/luis-csharp-tutorial-bf-v4

Read More
AI Economics of AI Natural Language Processing

Will Call Center Jobs Disappear?

Bloomberg explores the very real digital disruption happening in the call center industry. This video explores a call center in the Dominican Republic, where Laura Morales is designing chatbots to respond to customer service requests. Morales, a former call center agent herself, has benefited from her new job that is better paid and higher skilled […]

Read More
Developer Natural Language Processing

Building Bots Part 1

In this episode of Visual Studio Toolbox, Robert Green talks to Sam Basu about what it takes to build a bot. A bot is software that interacts with humans to do things like chat, make recommendations, book travel and more. This is the first of a two part series where Sam Basu shows us how […]

Read More
AI Natural Language Processing

Build a Bot in Minutes with QnA Maker

In this video, Noelle LaCharite explores how quick and easy it is to create a chatbot using QnA Maker that can answer top-of-mind questions for employees or customers.

Read More
AI Natural Language Processing

Building Intelligent Chatbots with Microsoft Bot Framework and LUIS

Building chatbots what support dialogue is not enough, people require more intelligent bots who could understand natural language. It’s easy to build one using Microsoft NLP service LUIS.ai The following video is from Riga Dev Days.

Read More
AI Natural Language Processing

How AI is Already Changing Customer Service

Here’s an interesting perspective on how AI is already impacting our lives through customer service chat bots. Press the play button below to listen here or visit the show page Show Notes Artificial Intelligence is allowing companies to improve customer service in ways not possible before.  Chatbots allow companies to have an always-on agent that […]

Read More
AI Infographics

History of Chatbots Infographic

In case you’re of the mindset that chatbots are new, then take a look at this infographic and learn the history of bots.

Read More