In this video, Noelle LaCharite explores how quick and easy it is to create a chatbot using QnA Maker that can answer top-of-mind questions for employees or customers.
Building chatbots what support dialogue is not enough, people require more intelligent bots who could understand natural language. It’s easy to build one using Microsoft NLP service LUIS.ai
The following video is from Riga Dev Days.
Here’s an interesting perspective on how AI is already impacting our lives through customer service chat bots. Press the play button below to listen here or visit the show page
Artificial Intelligence is allowing companies to improve customer service in ways not possible before. Chatbots allow companies to have an always-on agent that can be integrated into customer support service teams to answer questions or help provide more relevant products and services based on customer preferences. AI enabled systems can help handle complicated, multi-step transactions that are often error-prone such as loan application or student applications or real estate.
In case you’re of the mindset that chatbots are new, then take a look at this infographic and learn the history of bots.
In case you’re wondering what the purpose of anthropology and its subfield of Ethnography would serve in the world of modern AI, then watch this great video from Microsoft Research.