Here’s an interesting perspective on how AI is already impacting our lives through customer service chat bots. Press the play button below to listen here or visit the show page

Show Notes

AI Today Podcast #47: AI in Customer Service — AI Use Case Series

Artificial Intelligence is allowing companies to improve customer service in ways not possible before.  Chatbots allow companies to have an always-on agent that can be integrated into customer support service teams to answer questions or help provide more relevant products and services based on customer preferences. AI enabled systems can help handle complicated, multi-step transactions that are often error-prone such as loan application or student applications or real estate.

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Content moderation is the process of monitoring for possible offensive, undesirable, and risque content.

Content Moderator, a Cognitive Services product, combines machine-assisted content moderation APIs and human review tool for images, text, and videos into a complete content moderation solution. In this episode, we will get an overview of Content Moderator and learn about its video moderation capabilities.

In this video, learn about the API and the human review capabilities in Content Moderator.

Using the example of the Conference Buddy chatbot, discover the key ingredients needed to develop an intelligent chatbot with Microsoft AI – one that helps the attendees at a conference interact with speakers in a unique way.

Sample code: https://aka.ms/conferencebuddy

Free E-book: https://blogs.technet.microsoft.com/machinelearning/2018/06/04/free-e-book-a-developers-guide-to-building-ai-applications/